Cookie Policy for TickGoods

TickGoods uses cookies and similar tracking technologies to enhance your experience on our website (tickgoods.com, "Site"), support our services, and understand how you interact with our platform. This Cookie Policy explains what cookies are, what types we use, how we use them, and how you can manage them. By using our Site, you consent to our use of cookies as outlined below.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, smartphone, or tablet) when you visit a website. They help websites remember your preferences, track usage, and deliver personalized experiences. Most browsers automatically accept cookies, but you can adjust your browser settings to manage or disable them (see Section 5).

2. Types of Cookies We Use

We use three main types of cookies on our Site, each serving a specific purpose related to your experience and our service delivery:

2.1 Necessary Cookies (Required)

These cookies are essential for the Site to function properly—you cannot disable them through your browser (though you can block all cookies, which may break Site features). They enable core functions like:

  • Maintaining your logged-in status if you use an account;

  • Saving your selected currency (e.g., USD, EUR) and language preferences;

  • Processing orders and ensuring secure checkout;

  • Remembering items in your shopping cart.

Example: A cookie that keeps you logged into your account so you don’t have to re-enter your password on every page.

2.2 Analytics Cookies (Optional)

These cookies collect anonymous data about how you use our Site to help us improve performance and user experience. They do not identify you personally. We use this data to:

  • Track which product pages are most visited;

  • Understand how long users spend on the Site;

  • Identify issues (e.g., pages that load slowly) and fix them;

  • Optimize features for global users (e.g., adjusting navigation based on regional usage).

Example: A cookie that counts how many users view a specific product, helping us prioritize popular items.

2.3 Marketing Cookies (Optional)

These cookies are used to deliver relevant promotions and personalized content to you (only if you opt in). They help us:

  • Show ads for products you’ve viewed (e.g., a reminder for items left in your cart);

  • Track the effectiveness of marketing campaigns (e.g., which emails drive purchases);

  • Avoid showing you repetitive ads.

Example: A cookie that remembers you viewed a wireless headphone, so we can show you related discounts on future visits.

3. How Long Do We Keep Cookies?

  • Necessary Cookies: Expire when you close your browser (session cookies) or after 1 year (persistent cookies for preferences like currency).

  • Analytics Cookies: Expire after 12 months.

  • Marketing Cookies: Expire after 6 months (or sooner if you opt out).

4. Third-Party Cookies

We may allow trusted third parties to place cookies on our Site to support specific services:

  • Payment Processors (e.g., Stripe, PayPal, Alipay): Use cookies to secure transactions and prevent fraud.

  • Analytics Tools (e.g., Google Analytics): Use cookies to collect usage data (we do not share your personal information with these tools).

  • Marketing Partners (e.g., social media platforms): Use cookies to deliver targeted ads (only if you opt in to marketing cookies).

These third parties have their own cookie policies—we recommend reviewing their policies for details on how they use your data.

5. How to Manage Your Cookies

You can control cookies through your browser settings. Below are general steps for common browsers (note: steps may vary by version):

5.1 Disable or Delete Cookies

  • Chrome: Go to Settings > Privacy and security > Cookies and other site data > Toggle "Block all cookies" (or manage exceptions).

  • Safari: Go to Settings > Safari > Privacy & Security > Toggle "Block all cookies" (or use "Manage Website Data" to delete specific cookies).

  • Firefox: Go to Settings > Privacy & Security > Under "Cookies and Site Data," select "Block all cookies" (or adjust exceptions).

5.2 Opt Out of Specific Cookie Types

  • Marketing Cookies: Uncheck the "Allow marketing cookies" box in the cookie consent banner on our Site (or contact us at support@tickgoods.com to opt out).

Important Note

Disabling necessary cookies will break key Site features (e.g., logging into your account, checking out, saving your currency preference). Disabling optional cookies (analytics, marketing) will not affect basic functionality but may limit personalized experiences.​

6. Changes to This Cookie Policy

We may update this Cookie Policy to reflect changes in our cookie usage or global regulations. We recommend reviewing this page periodically when you visit our Site. Your continued use of the Site after updates means you accept the revised policy.

7. Contact Us

If you have questions about our use of cookies, how to manage them, or need help with cookie settings, please contact us at:

We are happy to assist with any cookie-related inquiries.